iLEADS Laboratory - University of Piraeus

Eleni Poulimenea

Eleni Poulimenea was born in 1990 in Athens. She holds a degree in Computer Science from the University of Piraeus and a Master in Economic and Business Strategy. She currently works on her PhD with focus on the Economic Impact of Customer Experience Strategy.

Eleni has a demonstrated history in the IT industry changing roles and positions. She is a passionate technologist at heart, as she started her career in Software Development for Airline Industry and then she moved to ERP/CRM implementations for the SMB.

Eleni currently works for Genesys Telecommunications as a Solutions Consultant covering Greece, Balkans and Israeli Enterprise Market. She is responsible for working closely with her clients to accelerate deliverables and drive business outcomes. The success comes from connecting the employee and customer conversations on any channel, every day at the right time. Eleni is Skilled in Business Analysis, Analytics, Process Automation, Workforce Management, Digital Transformation and Customer Engagement.  She has a track record in building high value solutions, thrives in leading cross-functional strategic initiatives, and is passionate about storytelling.

Also, she is active member of the Women in Technology ( GWIT ) group and Activist for women in the Tech Industry.

” Passionate of spreading knowledge through Public Speaking & Faithful believer in the Women Empowerment’